Front Desk Supervisor

Marriott · Shanghai, China, China

Location
Shanghai
Job Type
Full-time
Posted
May 25, 2026

Job Description

**Additional Information**
**Job Number** 23056594
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Shanghai Waigaoqiao Hotel, 28 Jilong Road, Shanghai, Shanghai, China, 200131
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Shanghai%20Waigaoqiao%20Hotel%2C%2028%20Jilong%20Road%2C%20Shanghai%2C%20Shanghai%2C%20China%2C%20200131)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Organize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block rooms in the computer, identify designated requirements. Perform duplicate reservation checks. Run and check daily reports/contingency lists. Supply guests with directions and information. Answer, record, and process all guest...

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