Front of House Team Member (SPACE)

About The Role

As a Front of House Team Member at Space Student Accommodation, you will be the first point of contact for all residents, contractors, and visitors. Your role is critical in maintaining a professional and welcoming environment, embodying the high standards and customer service excellence synonymous with our premium brand. You will be responsible for managing daily interactions, overseeing the receipt and logging of parcels, conducting property viewings, and assisting with administrative tasks. Additionally, you will provide support during emergency situations, ensuring that residents' safety and well-being are always prioritised.

Key Responsibilities

• First Point of Contact: Serve as the initial point of contact for all residents, contractors, and visitors, delivering a high‑calibre customer service experience that reflects our brand values.
• Resident Support: Respond promptly and professionally to resident inquiries, provi...