Front of House team member

As a Front of House team member, you'll be the face of our service, delivering a welcoming and secure environment for all visitors and staff. You'll play a key role in upholding site standards and supporting various service functions across the premises.

Key Responsibilities

• Deliver exceptional customer service across all areas of the site.
• Fulfil site requirements in line with our Service Level Agreement (SLA).
• Handle customer requests quickly and efficiently.
• Support site safety and security by following specific task instructions consistently.
• Monitor compliance with site rules, escalating issues when necessary.
• Undertake reception and admin duties, with the chance to develop expertise in specific service areas.
• Collaborate with and support other service lines when required. If you thrive on delivering first-class customer service, have a strong sense of responsibility, and enjoy working in a d...