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Front Office Agent

Confidential · Chania, Crete, Greece

Location
Chania
Job Type
Full-time
Posted
May 31, 2026

Job Description

Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally.

Guest Service: Provide information, answer inquiries, and assist guests with any special requests.

Reservations: Manage bookings, cancellations, and room allocations accurately.

Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely.

Coordination: Communicate effectively with housekeeping and other departments to ensure smooth guest experiences.

Standards & Compliance: Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards.

Απαραίτητα Προσόντα:

  • Proven experience in a relevant position preferably in a 5* resort or hotel environment
  • Fluency in English
  • Fluency in a second language (Russian, German, French)
  • Computer Literacy and knowledge of Hospitality software (Opera, Fidelio)
  • Degree/Diploma in Hos...

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