Front Office Agent

AccorHotel · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 02, 2026

Job Description

Responsibilities

  • Register and room all guest arrivals according to established procedures
  • Perform check in check out and room change procedures and ensure all data are accurately entered into the hotel system
  • Maintain cashier float and ensure accurate daily report of all money received
  • Cash hotel guests personal and travelers checks and assist with currency exchange
  • Keep abreast of all modifications to accounting policies and procedures
  • Attend to guests request of using the service of safety box at all times
  • Knowledgeable of all special promotion procedures for programs such as Seasonal Packages Frequent Flyers Programs and also Hotels Group Loyalty programs
  • Attend to guests complaints inquiries and requests refer problems to supervisor/Assistant Manager if he/she unable to assist
  • Is familiar with other Hyde properties so that guest indicating any next destination on the registration c...

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