Front Office Manager

Company Description

At Ibis Cambridge Central Station, our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell.

If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our team!

Job Description

As our next Front Office Manager, you will…

Be passionate about guests and delivering exceptional service.

Bring strong knowledge and experience across front office operations.

Take a hands-on, organised, and supportive approach with your team.

Be proactive and reactive to situations, finding suitable solutions that ensure positive outcomes.

Be results-driven and understand what’s needed to achieve hotel goals.

Qualifications

Your key missions:

Ensure all Front Office policies and procedures are strictly followed.

Coordinate the Front Office department and night team to guarantee sm...