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Front Office Specialist

Eyecarecenter · Walkertown, North Carolina, United States

Location
Walkertown
Job Type
Full-time
Posted
June 19, 2026

Job Description

SUMMARY 

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.


LOCATION

  • Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

    • ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
  • Provide exceptional customer service during every patient encounter (in person or via phone).
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
  • Answer phones (both external and internal); assure prompt, co...

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