Front Office Supervisor

Oaks Hotels · Queenstown, Otago Region, New Zealand

Location

Queenstown

Job Type

Full-time

Posted

June 24, 2026

Job Description

Job Description
Due to an internal promotion, Oaks Queenstown Shores Resort are now looking for a full time Front Office Supervisor who brings proven front office experience, leadership qualities, and a passion for delivering exceptional guest experiences to join the team.
Key Responsibilities Include: 
Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
Serve as a role model, sharing your expertise and continuously motivating the team to achieve high standards of service.
Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.
Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction.
Shift Details (subject to change):<...
        

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