Front Office Supervisor

Location: Emirates Old Trafford, Manchester, M16 0PX

Salary: Competitive

Employment Type: Full Time, Permanent

The Opportunity

As Front Office Supervisor, you will play a key role in leading and supporting the Front Office team to deliver a consistently high standard of guest service in line with company standards. Working closely with the Front Office Manager, you will help ensure the team is well-prepared, informed, and confident in creating an exceptional guest experience from check-in through to check-out. You will provide day-to-day leadership, guidance, and support to the team, helping to maintain smooth front office operations. You will also act as Duty Manager in the absence of Hotel Senior Management, taking responsibility for the hotel operation and ensuring guests and team members are supported at all times.

What You’ll Be Doing

• Supporting the Front Office Manager with the day-to-day runn...