Full-Stack Customer Success Engineer (f/m/x)

Hi there!

Are you eager to work at the intersection of AI, research, and real-world impact? At Data4Life, we empower researchers and public-health partners by building secure, compliant, and high-impact digital solutions. As we expand our AI-enabled research platforms, including our AIR·MS chatbot, integrated LLM solutions, and developer tooling, we are looking for a Customer Success Engineer who combines strong technical skills with a deep understanding of user needs.

In this role, you will act as a technical enabler for researchers and clinicians,helping them successfully adopt and use AI-powered tools in a regulated health environment.

Your future role

• Build further features around the AIR·MS platform, including our open WebUI-based chatbot, using Python, TypeScript/JavaScript and modern frontend frameworks (React or Vue or Angular)
• Collaborate with researchers, clinicians, and internal teams to translate user needs into practical ...