Full-Time Patient Services Specialist Role

Elevate patient care by becoming a Patient Services Specialist at FYidoctors Lakefield. Work full-time in a dynamic environment focused on exceptional patient service and collaboration.
Join FYidoctors Lakefield in a full-time role focused on enhancing patient experiences through efficient service. This position involves managing check-ins and check-outs, pre-testing for eye care, and ensuring smooth clinic operations. You will play a key role in providing personalized support via phone, email, and in person.
Key Responsibilities:
• Greet and check-in patients efficiently at the clinic
• Perform pre-testing to facilitate eye care treatment
• Handle appointment coordination and billing processes
• Assist with eyewear pickups and minor repairs
• Ensure high-quality customer service during each interaction
Requirements:
• Previous retail experience advantageous
• Ability to thrive in a fast-paced clinic environment
• Proficient with MS Office and modern te...