Fusion Platform | Senior Service Analytics & Product Lead

JP Morgan Chase is seeking a Product Solution Manager to transform client experience for the Fusion platform by driving service excellence and operational insights. This role involves building service analytics capabilities and enhancing workflows to improve client outcomes. Strong leadership and analytical skills are necessary, with a focus on data management and problem resolution.

Applicants should have 8+ years of experience in product management, particularly in technology client services. Familiarity with ServiceNow and Tableau is preferred.