Gcc coordinator - foreign language (portuguese speaking)

About the job GCC Coordinator - Foreign language (Portuguese Speaking)

To provide professional and efficient call services to optimise client experience. As the GCC Coordinator, you will be responsible for administrative work relevant to the call desk, facilitating consultant calls, International call taking, medical assistance and managing. As a coordinator for Portuguese-speaking countries, the candidate is required to read, write and converse in the language.

Ensure ongoing collaboration with medics and Doctors to ensure effective processes are in place and in line with corporate processes and goals. Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with the team. Meet/exceed performance expectations and goals for your allocated region Troubleshoot and problem-solve related issues ...