GDOT IT Senior Support Specialist 3

Short Description:
Under broad supervision, provides system and user support for rd party enterprise systems.

Note: Candidates for this position must be local to the Atlanta area

Complete Description:
Job Summary:
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications:
•High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Note: Candidates for this position mus...