General Manager (Colonia Condesa)

Job Title: General Manager (Condesa & Roma Norte)

Department: Client Experience

Employment Type: Full-time

Koti Wellness is a contrast therapy space in Mexico City dedicated to delivering high-level wellness experiences. Our offering combines heat and cold therapies to promote recovery, balance, and holistic wellbeing. We're a fast-growing brand operating across multiple locations in the city (Condesa, Roma Norte, Lomas de Chapultepec, and soon - Polanco), focused on recovery, balance, and holistic wellbeing.

We're looking for a General Manager to lead operations and the team at our Condesa and Roma Norte locations. This is a key leadership role, where you'll own the full people and operations cycle at your branch, from scheduling and training to performance management and client experience. You'll be the person who sets the to...