Location
City of Edinburgh
Job Type
Full-time
Posted
May 12, 2026
Job Description
About the role
As General Manager, you will lead our Edinburgh café and help define what Origin retail looks and feels like in Scotland. You will lead a high-performing team, deliver a consistently excellent customer experience, and run a commercially successful café that reflects our brand and values. This is a hands‑on leadership role with real on‑the‑floor presence and clear ownership of performance, people, and standards.
What you'll do
- Lead day‑to‑day operations, service quality, and front‑of‑house standards
- Build, coach, and develop a skilled and engaged team, including SCA training progression
- Champion Origin’s customer journey, coffee knowledge, and community presence
- Maintain strong health, safety, and food compliance standards
- Actively identify opportunities to grow sales and community engagement
- Deliver agreed revenue and EBITDA targets