Job Description
Hiring: General Manager – Client Service / Customer Support (RCM) Location: Guadalajara, MexicoAt AGS Health, we're not just a revenue cycle management company—we're a trusted growth partner for leading U.S. healthcare organizations.
With AI-enabled solutions and deep RCM expertise, we help clients optimize workflows, ensure compliance, and drive financial performance.We are looking for a dynamic General Manager – Client Service / Customer Support to lead large-scale operations and drive excellence across multiple sites.
Role OverviewAs a General Manager, you will lead end-to-end Customer Service / Contact Support operations within Revenue Cycle Management (RCM), managing large teams, overseeing financial performance, and ensuring outstanding client outcomes.You will own P&L, client relationships, operational delivery, and talent strategy, while driving efficiency, transformation, and business growth.
Key Responsibilities Operations & Delivery ExcellenceLead large-scale ...