General Manager Operations (Insurance BPO ITES)

Roles and Responsibilities

Responsible for overseeing daily operations
Ensure company services are delivered to customers on time within budget
Develop operational strategies plans to achieve company goals
Manage budgets resources to ensure efficient quality operations

Desired Candidate Profile

Min 18 yrs of experience in back-office operation
Graduate with exp in US Property & Casualty Workers Compensation Insurance industry
Strong SLA management
Green belt / Black belt cert is a plus