Location
toronto
Job Type
Full-time
Posted
June 15, 2026
Job Description
Lead the General Merchandise department at Follett in Canada. Drive financial performance and enhance customer service while managing a team of dedicated employees.
As the Department Manager for General Merchandise, you'll oversee a large store's operations, manage employee performance, and coordinate with Home Office for promotional activities. Utilize your extensive knowledge of Follett’s systems to boost sales, manage inventory, and ensure customer satisfaction through excellent service.
Key Responsibilities:
• Supervise and evaluate department staff's performance
• Coordinate RTV processes for efficient inventory management
• Assist customers in locating and selecting products
• Manage special orders and notify customers promptly
• Conduct daily store walkthroughs to ensure optimal stock levels
Requirements:
• 3-5 years of relevant management experience
• Bachelor's degree or equivalent qualification
• Proven retail supervisory experience
• Stron...
As the Department Manager for General Merchandise, you'll oversee a large store's operations, manage employee performance, and coordinate with Home Office for promotional activities. Utilize your extensive knowledge of Follett’s systems to boost sales, manage inventory, and ensure customer satisfaction through excellent service.
Key Responsibilities:
• Supervise and evaluate department staff's performance
• Coordinate RTV processes for efficient inventory management
• Assist customers in locating and selecting products
• Manage special orders and notify customers promptly
• Conduct daily store walkthroughs to ensure optimal stock levels
Requirements:
• 3-5 years of relevant management experience
• Bachelor's degree or equivalent qualification
• Proven retail supervisory experience
• Stron...
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