Genesys Cloud Consultant - Remote Role

Transform contact centers as a Genesys Cloud & Salesforce Integration Consultant at Teqfocus. Drive migration projects, optimize integrations, and enhance enterprise solutions in a remote setting.
Teqfocus seeks an experienced consultant to handle strategic migrations from Open CTI to CX Cloud. In this senior role, you will leverage your expertise in Genesys Cloud and Salesforce Service Cloud to ensure smooth and scalable transformations within contact center operations. You will design and implement effective integrations while collaborating with stakeholders to deliver robust solutions.
Key Responsibilities:
• Lead migration initiatives from Open CTI to CX Cloud
• Design and optimize integrations between Genesys and Salesforce
• Collaborate with teams to define migration strategies
• Assess architecture for scalability and performance
• Troubleshoot integration and telephony issues
Requirements:
• Proven experience with Genesys Cloud implementations
• St...