Genesys-Salesforce Integration Specialist | Onboarding & Support

HCLTech is looking for an Integration and Support Specialist in Querétaro to bridge the Genesys contact center platform and Salesforce CRM. This role focuses on onboarding users, troubleshooting integrations, and ensuring platform efficiency.

The ideal candidate should have over 3 years of experience in IT support and hands-on knowledge of Genesys Cloud CX and Salesforce. The position offers great benefits, a convenient office location, and a supportive work environment.