German Speaking Customer Advisor (On-site in Porto)

Are you ready to use your language skills in one of Europe's most beautiful coastal cities? We are looking for helpful and detail-oriented German speakers to join our international German-Speaking Banking Support Team in Porto, Portugal.

In this role, you will represent a world-leading bank. Your job is highly human-focused: solving problems, building trust, and ensuring every customer has a smooth banking experience.

Your Mission & Tasks

In this position, you will serve as a trusted support specialist, ensuring that international banking clients receive secure, top-tier assistance for their financial needs.

• Customer Support: Help customers via phone and email with account management, online banking tools, and general financial services.
• Problem Solving: Identify what the client needs, break down complex questions, and provide quick, high-quality solutions or forward th...