Global COO - BPO Operations & Transformation Leader

A leading BPO company in Penang is seeking an experienced Chief Operating Officer (COO) to lead customer experience and operations across various client programs. The COO will define operational strategies, oversee service delivery, and ensure P&L performance in a dynamic environment. Ideal candidates will have extensive experience in operations, particularly within BPO or ITES. This executive role offers competitive compensation and opportunities for long-term career growth.
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