Global Customer Service Coach (m/w/d)

Liebherr Group · Nenzing, Vorarlberg, Austria

Location

Nenzing

Job Type

Vollzeit

Posted

June 02, 2026

Job Description

Train Minds. Shape Culture. Transform Customer Service.

As a Global Customer Service Coach, you will play a key role in strengthening and scaling our customer service excellence worldwide. You will work closely with the Head of Customer Service and local management teams to professionalize customer service processes, develop people and organizations, and embed a truly customer‑centric culture across our mixed sales companies.

You act as a coach, change agent, and ambassador for our customer service strategy, translating strategy into daily business impact.

Your Responsibilities

Coaching & Capability Building
Coach local teams in operational customer service processes and tools to ensure consistent and efficient execution.

Support organizational development initiatives within customer service organizations, fostering continuous improvement.

Introduce and transfer best practices across ...

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