Global CX Strategy & GenAI Consultant

A leading global professional services company is hiring a Nice CXone Consultant in Kuala Lumpur, Malaysia. This role involves designing and implementing customer service strategies while integrating Generative AI to enhance customer experiences. Candidates should have 1-4 years of experience with Voice and Non-Voice solutions, strong skills in customer engagement strategies, and a knack for stakeholder management. Join us to drive innovation in customer service operations and make a significant impact.
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