Global General Accounting Ops Lead

Responsibilities

Operational delivery & Service Management

• Own day‑to‑day operational performance of Global Gen Acc services, ensuring consistent execution and adherence to defined service standards.
• Lead start‑up and stabilization of teams and services, including transition from legacy or regional models where applicable.
• Provide governance and operational management of BPO partners to ensure delivery against SLAs, KPIs, and transformation commitments.
• Support deployment and enhancement of finance systems and tools, ensuring data integrity and user adoption.

Performance & Continuous improvement

• Drive operational excellence through monitoring of SLAs, KPIs, and control metrics; identify and close performance gaps.
• Identify opportunities for standardization, simplification, and efficiency across Gen Accounting processes.
• Lead or support complex, high‑impact issue resolution and time‑cri...