Global HR Services Leader: Content, Tools & Product

Position Summary

We are seeking passionate and experienced HR professionals to join our dynamic HR Services team. These roles span across HR service delivery, product management, content management, and regional HR support. As part of our HR Services team, you will contribute to the development, optimization, and delivery of scalable HR solutions that enhance employee experience and operational efficiency.

Key Responsibilities

Associate Director, HR Content & Channels

We are seeking an Associate Director of HR Content & Channels to lead our HR Services knowledge strategy and self-service experience. This role will oversee Tier 0 HR support, ensuring that employees and managers can easily access accurate, up-to-date HR information through self-service tools. Additionally, the role will serve as the ServiceNow functional owner for HR Services, optimizing the platform’s capabilities to enhance user experience and service delivery.

Assoc...