Global Real-Time Workforce Supervisor & Coach

Ubiquity Global Services, Inc. is seeking a Workforce Supervisor in Cagayan de Oro, Philippines. The role involves supervising a team of Real Time Analysts, coaching and training them, and analyzing staffing reports to meet performance goals. Candidates should have 1 to 5 years of workforce experience in a BPO, with at least 2 years in a supervisory position, and proficiency in Microsoft Office applications. Flexibility in working different shifts is essential.
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