Golf Operations Manager

FILINVEST COMPANY: MIMOSA PLUS GOLF COURSE

Position Summary: The Golf Operations Manager is responsible for overseeing all aspects of the golf operations department to ensure an exceptional experience for members and guests. This role involves managing daily operations, supervising staff, ensuring the maintenance of the golf course and equipment, and delivering outstanding customer service. The Golf Operations Manager will work closely with other departments to promote and enhance the reputation of the golf club.

Key Areas: 1. Operational Management (30%) 2. Staff Supervision (20%) 3. Customer Service (20%) 4. Financial Management (15%) 5. Event Coordination (10%) 6. Course and Equipment Maintenance (5%)

Scope and Responsibilities

• Customer Service Excellence: Ensure the delivery of exceptional customer service, consistently enhancing the overall guest experience. Develop and implement strategies to continuously impro...