Group Benefits Client Care Specialist

Sun Life is seeking a Client Care Representative to manage customer inquiries through calls and chats. The ideal candidate will have at least one year of call center experience, preferably in Healthcare or Insurance. Responsibilities include assessing customer needs, multitasking on concurrent chats, and providing proactive customer service. Successful applicants should possess strong communication skills, a Customer Centric approach, and the ability to work in a high-pressure environment with attention to detail.
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