Group Ops Manager — Retention & CS (Alabang Night)

Comrise is seeking a highly experienced Group Manager – Operations (Retention & Customer Success) to lead customer service and retention efforts in Muntinlupa, Philippines. This role involves managing a team to exceed performance goals, driving customer satisfaction, and implementing retention strategies. The ideal candidate will have a Bachelor's degree and 8-10 years' experience in relevant fields, specifically within a SaaS or BPO environment, while fostering a culture of excellence and accountability.
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