Group Reservations & Reception Manager

Group Reservations & Reception Manager

Location: London

Salary: Up to £55,000

I'm working with a premium hospitality group looking for a Group Reservations & Reception Manager to oversee the guest journey across multiple high-profile London venues.

This is a fantastic opportunity for someone who understands that reservations and reception are far more than diary management. The successful candidate will be responsible for leading teams, driving performance through SevenRooms, enhancing the guest experience and ensuring consistency across the estate.

The Role:

• Lead and develop reception and reservations teams across multiple venues
• Drive exceptional guest experience from initial booking through to departure
• Manage and optimise SevenRooms, ensuring booking strategy, guest data and table management are fully maximised
• Monitor key commerc...