Growth-Driven Customer Journey Lead

Optimise existing customer journeys to improve performance and outcomes.

Support development of new customer propositions aligned to business goals.

Apply test-and-learn approaches to validate journey improvements.

Collaborate with cross-functional teams to implement and scale enhancements.

Track journey performance metrics and contribute to growth initiatives through 2026.

For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice.