[GS] Travel & Expense Officer (Call Center Support)

Department Information

Join Bosch Global Services as a Travel & Expense Support Officer, where you will provide first-level support to associates worldwide on travel planning, expense claims, and related systems. This role offers exposure to a global working environment and international processes.

Main Roles and Responsibilities

• Provide first-line support to employees on travel bookings, expense claims, and company policies
• Assist users in troubleshooting travel & expense tools (bTravel, mobile application)
• Guide employees through travel request and expense submission processes
• Resolve issues related to travel arrangements and reimbursements within SLA
• Handle employee inquiries via call center and internal systems
• Support compliance with company travel & expense policies
• Contribute to knowledge base and process improvement initiatives