Guest Experience Agent

Accor · District, منطقة الرياض, Saudi Arabia

Location

District

Job Type

Full-Time

Posted

July 05, 2026

Job Description

Company Description
Fairmont Ramla Riyadh is a luxury hospitality destination offering premium serviced residences, exceptional dining experiences, and world-class guest services. As part of the renowned Fairmont brand, the property is committed to excellence and innovation, delivering unforgettable experiences through high standards in hospitality and culinary arts

Job Description
Duties & Responsibilities
Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process.
Handle cashiering duties and manage guest accounts accurately.
Review arrival lists and prepare compendiums prior to guest arrival, entering necessary information into the system.
Welcome guests upon arrival, register them, and issue room keys according to departmental standards.
Ensure that members receive all benefits and that repeat guests and VIPs are recognized with special services, including welcome card...
        

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