Guest Experience Concierge

Additional Information
Job Number
Job Category Rooms & Guest Services Operations
Location Protea Hotel Cape Town Sea Point, Arthur's Road, Cape Town, South Africa, South Africa, 8005VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the ex...