Guest Experience Expert - Full-Time

Marriott International · Australia, New South Wales, Australia

Location

Australia

Job Type

Full time

Posted

June 12, 2026

Job Description

POSITION SUMMARY
Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Service Agent in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers. 
Position Summary: 
Assist travellers arriving and departing the hotel through the check in and departure process 
Handle general enquiries, and provide a friendly, genuine service with each traveller experience 
Build and strengthen relationships with existing and new travellers to enable future bookings 
Support your front office team in general operational tasks 
Take guest reservations and perform cash handling & credit card responsibilities 
Be an expert on the hotel and the surrounding area, have a sense of the local to exceed guest expectations 
About You: 
Experience with OPE...
        

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