Guest Experience Expert / Receptionist

Join Our Team and Create Memorable Experiences for Every Guest

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

As a true ambassador of our hotel, you will be the first point of contact for our guests and play a key role in shaping their overall experience. As a Receptionist / Guest Experience Agent , you will be responsible for welcoming, assisting, and ensuring guest satisfaction throughout their stay, while support...