Guest Experience Front Office Manager

Craven Cottage CC in South Africa is seeking a Front Office Manager to oversee efficient and guest-focused operations. Key responsibilities include managing reservations, staff training, and improving guest satisfaction scores. You will lead the Front Office team to achieve performance standards while ensuring compliance with brand policies and regulations.

The ideal candidate has a high school diploma, a formal hospitality qualification, and at least 5 years of supervisory experience in a 5-star environment.