Guest Experience Lead - Front Desk & Team Training

A beachfront hotel and waterpark is seeking a Front Desk Officer. You will oversee daily operations, train staff, and ensure exceptional customer service. Key responsibilities include managing guest check-ins, resolving complaints, and maintaining accurate records. Candidates should possess a diploma in hospitality and have 1-3 years of front desk experience. Strong communication skills and proficiency in hotel management software are essential for this role.
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