Guest Experience Lead Supervisor

ASM Global · Bossier City, LA, United States

Location
Bossier City
Job Type
Full-time
Posted
June 14, 2026

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

+ Ensure event staff are in their assigned roles

+ Check placement of security screening devices and ticket scanners.

+ Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws


+ Assists Guest Experience Manager with set-up of all security screening equipment, signage, and other items

+ Oversees check-in and check-out of all guest experience staff, including uniform and equipment distribution

+ Responds to and records proper documentation for any incidents that occur

+ Assists guests with customer concerns, including ticket resolution

+ Assists with traffic and parking management, as necessary

+ Other duties and responsibilities as assigned



QUALIFICATIONS · Work independently, exercising judgment and initiative.

+ Work effectively under pressure and/or stringent schedule and produce...

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