Guest experience manager – ford gezina

As a key member of the senior management team who reports to Dealer Principal, the Ford Guest Experience Ambassador /Manger proactively leads the delivery of the Ford Guest experience throughout the dealership and is the constant inspiration and central point of focus for dealership consistently and enthusiastically always treating all customers as special guests, in all ways.

Details Close Date: 10 July 2026 Dealership: Ford Gezina Requirements Strong personal skills: Confident, personable, courteous and a good listener. Great communication skills (English and local language). Friendly and team player. Energetic and positive. Process Driven. Minimum of 5 years experience in Guest facing. Guest satisfaction positions, including at least 3years in supervisory or management role. Hospitality experience would be strong advantage, such as Hotel, High value retail, high -end restaurant etc. Responsibilities Ensure overall process adherence to deliver and sustain FGE SOPs. To drive ...