Guest Service Agent

5G-Starlink Pte. · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 16, 2026

Job Description

Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Position Requirements
  • Immediately greet guest and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish method of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary.
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction sc...

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