GUEST SERVICE AGENT

como the treasury · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 07, 2026

Job Description

Guest Service Agent COMO Metropolitan Singapore Property:
COMO Metropolitan Singapore Position:
Guest Service Agent Base Location:
Singapore Department:
Front Office Reporting to:
Front Office Supervisor Job Summary Provide personalised and efficient guest service per Leading Quality Assurance and COMO Hotels and Resort guidelines. Tasks/Responsibilities Welcome guests professionally and demonstrate a warm, confident, and genuine first impression. Assist guests with checking in and out at the hotel and explain the hotel facilities, room locations, and operating hours of all outlets accordingly. Be knowledgeable of all room types, room rates, guest types, VIP codes, and the Property Management System as well as Daily Briefing Sheet numbers. Read logbook and attend daily briefings and department meetings as required by Supervisors and other managers. Process guest check-in and checkout using the Property Management System per Leading Quality Assurance as well as COMO guide...

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