Job Description
Guest Service Ambassador TraineeA Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.
**What will I be doing?
**As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.A Front Office Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:- Ensure accurate and efficient running of reception including check in/out procedures- Respond to Guest queries in a timely and efficient manner- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments- Demonstrate a high level of customer service at all times- Understand thor...