Guest Service Associate- Front Office

Accor · Aerocity, Delhi, India

Location

Aerocity

Job Type

Full-Time

Posted

June 15, 2026

Job Description

Company Description

Job Description
Primary Responsibilities 
Front Office Operation
Conduct daily briefings and ensure that all pertinent information is well received by team members
Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
Review, analyze and suggest improvement of work flow and standards at the Front Desk
Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
Communicate with Front Office Manager on all matters regarding guest services & hotel operations
Ensure documentation of all guest related issues using the logbook
Sign media and supervise shift handover procedures
Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
Provide management presence at all times by assisting wi...
        

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