Guest Service Associate

What You’ll Do

• Greet guests, answer questions, and make sure everyone feels welcome
• Assign lanes and provide quick start-up instructions so the fun begins right away
• Operate the POS system: take payments, issue gift cards, and handle daily paperwork with accuracy
• Share info on promotions, specials, and upcoming events
• Keep the front desk area clean, organized, and inviting
• Communicate with team members to ensure smooth service and quick responses
• Help manage lane turnover, monitor guest activity, and assist with vending or arcade tasks
• Support opening and closing duties as needed

Who You Are

• Friendly, dependable, and comfortable engaging with guests of all ages
• Organized and able to juggle multiple priorities in a fast-paced setting
• Confident with computers or POS systems (training provided!)
• Team player with a positive, can-do attitude
• Available ...