Guest Service Officer - Reservations

Hyatt Corporation · Dubai, Dubai, United Arab Emirates

Location

Dubai

Job Type

Full-time

Posted

July 01, 2026

Job Description

You will play a crucial role in enhancing the guest experience by managing reservations effectively. You will ensure that all bookings are processed accurately and efficiently while maintaining a strong guest-focused approach.
Main duties:
Respond promptly to reservation inquiries via phone, email, and internal systems
Accurately input and manage reservations in the Property Management System
Promote packages and special offers to enhance the guest experience
Coordinate with the Front Office and Sales teams to ensure booking accuracy
Handle group bookings and special requests with great attention to detail
At Hyatt, we take care of people so they can be their best. As part of our team, you’ll enjoy:
A UAE employment visa sponsorship.
Complimentary meals prepared by our culinary team.
Company-provided transportation for your convenience.
Accommodation arrang...
        

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