Guest Service Representative (FT)-Graduate East Lansing

Schulte Hospitality Group · East Lansing, Michigan, United States

Location

East Lansing

Job Type

FullTime

Posted

June 24, 2026

Job Description

 
  Job Description 
  Collegiate Hotel Group® , is seeking a  Guest Service Representative  to join  Graduate East Lansing  and its brilliant team of hospitality enthusiasts.
  JOB DUTIES AND RESPONSIBILITIES  
 Greets guests as they arrive, focusing on personalrecognition in a warm and authentic manner
 Reviews arrival list daily and assists in preparing, assembling and delivering welcomeamenities
 Escort VIPs to room and check theminpriorto arrival
 Answer the telephone within three rings with a smile and answer questions accordingly or transfer asneeded
 Responsible for issued bank - count bank at beginning and end of shift. 
 Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/ shorts tomanagement
 Maintains front desk area to be clean andorganized
 Assisting with lobby activation asne...
        

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