Guest Service Representative

Marriott · Romulus, MI, United States

Location
Romulus
Job Type
Full-time
Posted
June 27, 2026

Job Description

**Additional Information** Evening Shifts
**Job Number** 26072298
**Job Category** Rooms & Guest Services Operations
**Location** 2501 Worldgateway Pl, Romulus, Michigan, United States, 48174
VIEW ON MAP (https://www.google.com/maps?q=2501%20Worldgateway%20Pl%2C%20Romulus%2C%20Michigan%2C%20United%20States%2C%2048174)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $21.14-$21.14 per hour

**POSITION SUMMARY**

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas ...

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